POLICIES

  • WE OPERATE ON A NO REFUND/ RETURN POLICY.
  • ANY FORM OF CONTACT MUST BE GIVEN ON ALL ORDERS, PREFERABLY WHATSAPP.

 

  • RETURNS WILL ONLY BE GRANTED IF THERE IS A MISTAKE ON YOUR ORDER THAT WAS COMPLETELY CROSERENITY’S FAULT, WHICH WE WILL FIX AND RESHIP/REDELIVER FOR FREE.

 

  • A 50% DEPOSIT ON EVERY ORDER SHOULD BE MADE, REGARDLESS OF THE PAYMENT METHOD CHOSEN.

 

  • ALL ORDERS MUST BE MADE THROUGH OUR WEBSITE, CROSERENITY.COM. DMS ARE FOR INQUIRIES AND ORDER RELATED CONVERSATIONS.